Shipping and Returns

We cannot be held responsible for any lost or damaged items that may occur during the shipping process. It is crucial to provide the correct shipping address. After proof of delivery is furnished, we no longer assume responsibility for the package's whereabouts.

Every package is meticulously prepared for you. Deliveries exceeding 100€ enjoy complimentary shipping, while orders below 100€ incur a shipping which will be calculated at the Checkout process. 

Residing outside Germany? Not an issue! 

We also ship within Europe. The shipping fees will be calculated at checkout.

Exchange & Returns:
Should you wish to return your lingerie, kindly contact us within 14 days of receiving the shipment at contact.spunderwear@gmail.com. The returned item should exhibit no signs of use and must be securely packaged in its original box or else we can’t accept the return.

Return shipping costs are to be borne by you.